Client Information 5

• System Requirements
• Mobile Devices
• IT Help Desk
• Proxy
• Device Settings | Managed by Organization

Login Related 4

• SSO
• Non SSO
• Admin Login
• How Do I Log Out?

Account Related 11

• Locked Account
• Account Information Incorrect
• Inactive Account
• No Account | New Employee
• Update CLC Account While on a Detail

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Training Related 8

• LMS Navigation
• WBT
• ILT/VILT
• Playlists
• Certificates

View all 8

Specific Training 10

• Cyber Awareness Challenge (2026) CSAT
• DOC Customized Purchase Card Training Update FY2026
• No FEAR Act 2026-2027 Training
• PMI/PMP Vouchers and Membership
• Understanding AI: Capabilities, Risks, and Responsible Use Training

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Supervisor/Manager 3

• Supervisor Issues
• Will My Employee Get an email Notification When I Assign them a Course?
• Course Completion Report | Supervisor

Ticket Processing 4

• Account Related
• Course Related
• CLC Admin Password Reset Escalation
• User Requesting Assistance from a Personal Email Address

Archived SRs 10

• Foreign Travel Briefing
• 2019-2020 No Fear Act
• No Closed Captioning or Audio on Veterans Training Courses - Difficulty Reading
• Property Management Courses | Completion Issues
• Annual National Security Information Refresher Training

View all 10